Learn how to register, login, update your profile, manage addresses, view booking history, download receipts, and use the AnnurCare app properly.
Recommended for faster and more secure login. You can complete your phone number later inside your profile.
You may also register using email and password. Phone number is required during this registration method.
Use Google Login or your email and password to access your AnnurCare account.
Use the Forgot Password option on the login page to reset your password.
Open your Profile page and tap the Logout button.
You can update your personal profile details inside the AnnurCare customer app.
If you registered using Google Login, your email follows your Google account. Email change is only available for accounts registered using email and password.
You can save multiple customer addresses for future bookings.
You may save many addresses, but only one address can be selected as your default address.
Use GPS pinning to help provide a more accurate location for the therapist.
Make sure your selected address is correct before confirming your booking.
If your booking address is wrong or needs to be changed, cancel the current booking and create a new booking using the correct address.
Open Booking Page → Upcoming tab to view your active and upcoming bookings.
Open Booking Page → Past History tab to view completed or cancelled bookings.
After successful payment, your receipt can be viewed and downloaded as PDF from your past booking history.
You may receive email updates when a booking is made or cancelled.
Phone notifications may be used for booking updates, payment reminders, booking status changes, and other important app alerts.
AnnurCare requires an active internet connection. The app does not support offline mode.
The AnnurCare app updates automatically when a new version is available. No manual update is normally required.
Your personal information is used to support booking, therapist communication, payment, receipts, and customer support.
If you have a completed session with pending payment, your account may be restricted from making another booking until the previous payment is completed.
Customers cannot delete their own account directly in the app. If you want to delete your AnnurCare account, please contact AnnurCare admin support for assistance.
Google Login is recommended because it is faster and more secure.
Yes. You can register using email and password. Phone number is required during this registration method.
Yes. You can update your phone number in your profile section.
Yes, only if you registered using email and password. If you use Google Login, your email follows your Google account.
Yes. You can save multiple addresses, but only one address can be set as default.
Yes. You can pin your exact location using GPS for better address accuracy.
Open Booking Page → Upcoming tab for active bookings, or Past History tab for completed and cancelled bookings.
Yes. After successful payment, you can download your receipt as PDF from your past booking history.
No. AnnurCare requires an active internet connection and does not support offline mode.
Please contact AnnurCare admin support. Account deletion cannot be done directly by customers inside the app.
For login, profile, address, receipt, or account issues, contact AnnurCare support through WhatsApp. You may also email us for non-urgent account enquiries.